Abc Hotel | Survey

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"Number ONE hotel in the Philippines for 2012" ...www.agoda.com

ABC HOTEL - SURVEY FORM

Name:

Nationality:

Gender:

Male Female

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Date of Birth:

E-Mail:

Type of room you frequently use:

Inclusive date of stay:

What was the nature/purpose of your stay?

How did you find us?

Please rate by putting a mark on the appropriate button:

RESERVATIONS	EXCELLENT	GOOD	AVERAGE	POOR
Speed and Efficiency
Complete and Accurate Reservation
Type in here any valuable comments or suggestions?

COURTEOUS and EFFICIENT SERVICE	EXCELLENT	GOOD	AVERAGE	POOR
Receptionist
Bell Boys
Housekeepers
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ROOMS	EXCELLENT	GOOD	AVERAGE	POOR
Cleanliness
Ready on Time
Properly Supplied
Amenities in Order and Working Properly
Comfortable
Quiet
Properly Made-up
Security
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ROOM SERVICE	EXCELLENT	GOOD	AVERAGE	POOR
Speed
Completeness of Order
Courtesy
Quality of Food
Quality of Service
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POOL BAR	EXCELLENT	GOOD	AVERAGE	POOR
Quality of Drinks
Choices of Drinks Offered
Ambiance
Level of Professionalism
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VIP HEALTH SPA	EXCELLENT	GOOD	AVERAGE	POOR
Courtesy
Pricing
Quality of Massage
Quality of Facilities
Overall Experience
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ANGELES BEACH CAFE RESTAURANT	EXCELLENT	GOOD	AVERAGE	POOR
Cleanliness
Ambiance
Menu / Food Choices
Quality of Service
Food Quality
Pricing
Type in here any valuable comments or suggestions?

VARIASIA ASIAN RESTAURANT	EXCELLENT	GOOD	AVERAGE	POOR
Cleanliness
Ambiance
Menu / Food Choices
Quality of Service
Food Quality
Pricing
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NEW MILLENNIUM BAR	EXCELLENT	GOOD	AVERAGE	POOR
Quality of Drinks
Choices of Drinks Offered
Ambiance
Level of Professionalism
Quality of Service
Pricing
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OVERALL STAY	EXCELLENT	GOOD	AVERAGE	POOR
Room Design
Room Amenities & Features
Courtesy and Service
Pricing
Overall Quality
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Select for best impression and worst impression on the facilities/amenities.
Best	Worst		Best	Worst
		Angeles Beach Café			New Millennium Teppanyaki &Sushi Bar
		VIP Health Spa			Pool Bar
		New Millennium Bar			Gym
Others (Please Specify):

Has any particular employee been extra helpful?	Yes	No
If YES, can you tell us more about it?